|
|
|
Customer Care
Secure Ordering
Ordering online with us is safe and secure. Credit card orders are processed through our secure online Internet gateway, Authorize.net.
Return / Refund Policy
Each item we sell is carefully inspected before it is shipped. However, due to the handcrafting process, products may have minor differences in color and design. We encourage you to provide feedback on how we may improve on our product quality.
If you are unsatisfied with your purchase or the merchandise is defective, please return the merchandise back to Trade for Change with your written request as to which items you would like to have exchanged or returned for a refund. Shipping charges will not be refunded. Returned products must be in absolutely new and unused condition for refund.
Shipping Charges
Shipping charges are calculated based on total amount of purchase. Please make note of the shipping charges.
| Under $50 |
Standard (up to 2 weeks) $5.95 |
Express (3-4 business days) $10.95 |
| $50 - $100 |
Standard (up to 2 weeks) $6.95 |
Express (3-4 business days) $12.95 |
| Over $100 |
Standard (up to 2 weeks) $8.95 |
Express (3-4 business days) $16.95 |
Sales Tax
As Trade for Change fulfillment is located in Minnesota, only residents of this state are subject to state taxes as a result of online purchases. In Minnesota, apparel is not taxed and other non-apparel merchandise assumes the established tax rate of 6.5%.
|
|